Cash Flow Series: Tip #7 – Debtors

Jane Wright

Welcome to our Cash Flow Series, where we provide valuable insights and strategies to optimize your business’s cash flow. In this blog post, we’ll focus on Tip #7: Debtors, also known as accounts receivable. Effectively managing your debtors is crucial for maintaining a healthy cash flow. We’ll explore the importance of converting promises to pay into actual cash, the impact of debtor management on cash flow, and three actionable steps to enhance your debtor management practices.

Understanding Debtors

Debtors refer to the individuals or businesses that owe you money for goods or services provided on credit. The speed at which you convert these outstanding invoices into cash is crucial for cash flow management. Efficient debtor management is an essential part of your cash conversion cycle and plays a fundamental role in successfully managing cash flow.

Three Actionable Steps to Manage Your Debtors

1. Invoice Early and Often: To expedite the payment process, ensure your invoices are generated promptly and sent out as quickly as possible after delivering goods or services. Invoice promptly after completing a job or fulfilling an order. Consider offering incentives for upfront or partial upfront payments to accelerate cash inflow. Additionally, you can increase the frequency of invoicing to ensure you are consistently following up on outstanding payments. Shortening payment terms can also encourage prompt payment.

2. Debtors Champion: Assign a designated person within your organization as a Debtors Champion. This individual will be responsible for all debtors-related matters, including invoicing, payment tracking, and follow-ups. The Debtors Champion ensures that a dedicated focus is given to managing outstanding payments, facilitating communication with debtors, and resolving any issues that may hinder timely payments. Having a dedicated resource streamlines the debtor management process and increases the likelihood of efficient cash collection.

3. Automated Reminders: Utilise accounting software or other tools to automate reminder notifications for overdue invoices. Set up systems to send automatic reminders to debtors, notifying them of outstanding payments and reminding them of the agreed-upon payment terms. Automating this process reduces manual effort and ensures consistent and timely communication with debtors. Prompt reminders can help nudge debtors to prioritize payment and improve cash inflow.

Efficiently managing your debtors is a crucial aspect of optimizing cash flow and ensuring a healthy financial position. By invoicing early and often, assigning a Debtors Champion, and implementing automated reminder systems, you can accelerate cash conversion and improve your cash flow. It’s important to set up the necessary systems and templates to streamline the debtor management process and ensure consistent follow-up. Remember, cash flow management requires proactive attention to debtors, clear communication, and prompt actions to expedite cash collection. Stay tuned for the next instalment in our Cash Flow Series, where we’ll continue exploring valuable tips for managing and improving cash flow in your business.

Head to our YouTube channel to view our Cash Flow Tip #7 video along with all the other tips in this series!